Frequently Asked Questions

Q: What does your service offer?

A: We offer non-medical care to those in need. Help with every-day tasks such as cooking, light cleaning, bathing assistance, laundry, companionship, respite care for new moms, transportation, errands, etc.

Q: How do I know if someone needs homecare?

A: Some things to consider are:

  • How is the person’s physical health?
  • How is their mental health?
  • How does the individual deal with daily living skills?
  • Is this individual safe being alone in their environment?
  • Have they asked for outside help?
  • Has a professional told them they need outside help?

Q: How often will a caregiver come to my home?

A: We are there as much or as little as you need us. The only requirement is a four-hour minimum (two hours for transportation only).

Q: Who do I pay?

A: Christian Community Homecare mails invoices directly to your home so there’s no need to ever pay a caregiver.

Q: How do I set up service?

A: The first step is to contact our office at (314) 843-9673. An appointment will be scheduled between our director, the caregiver we have in mind, the potential care recipient and anyone else they may want to meet with. An evaluation is made to ensure a potential care recipient is within the scope of our program. After that, we are ready to get started!

Q: What if I’m not in your scope?

A: As an outreach program, we are happy to provide referrals for those who need care beyond our scope.

Q: What if things don’t work out between a caregiver and care recipient?

A: Then we make a change! We want you to be happy with your caregiver. We always follow up with a phone call to ensure both individuals are comfortable with a new situation. If a change needs to be made, we will make every effort to do so as soon as possible.

Q: I began your service with just a day or two a week. What if I decide I need the service more often?

A: We make every attempt to keep the same caregiver and extend their hours; however, if schedules are conflicting, we will have an additional caregiver available for you.